
Your water heater is an important part of your North Carolina home’s overall function, providing hot water for cooking, cleaning, bathing, and other needs. When your hot water supply becomes inconsistent or goes cold, addressing the underlying problem is essential for your household’s comfort and safety. Learn the causes of gas valve failures, the warning signs, and when to call Jay’s Heating, Air, and Plumbing in High Point for professional help.
Understanding Gas Valve Failures
Gas valves are a key component of gas-fueled water heaters and other appliances. These valves regulate the flow of gas to the burner, providing gas to supply heating cycles and closing it when the heater is idle. In conjunction with a pilot light or electric ignition system, gas valves control the ignition process to ensure the appropriate amount of gas flow for safe ignition. They feature complex designs that allow them to detect and adjust temperature and receive and send signals from other water heater components.
A malfunctioning gas valve disrupts the flow of fuel to your water heater, leading to insufficient heating or breakdowns. In some cases, gas valve failures may pose safety hazards.
Common Causes of Gas Valve Failure
Several factors contribute to gas valve failure in water heaters. Like other mechanical components or parts on appliances, gas valves wear out over time and become increasingly prone to various malfunctions. This gradual wear and tear can lead to reduced functionality or total failure. Other worn or faulty parts may also damage gas valves, such as malfunctioning thermostats or overheating gas burners.

Ignition failure
Gas valves use a pilot light or electric ignition to initiate heating cycles. If these ignition systems fail, the gas valve can’t function properly. Depending on the system type, certain problems can cause ignition failure. These include:
- Faulty thermocouple: The thermocouples can become bent, worn, or coated with dirt and grime, which may prevent it from properly detecting the pilot light.
- Blocked orifice: A blocked gas valve orifice prevents proper gas pressure and flow for ignition.
Overheating burner
Usually caused by sediment or soot buildup, burners can overheat. Excessive buildup can impact gas valve functionality and lead to failure.
Malfunctioning thermostat
The water heater thermostat regulates the water temperatures and exchanges signals with the gas valve. If it malfunctions, either by failing to signal the valve to open or providing inaccurate readings, it can cause faulty gas valve function and lead to irregular heating.
Safety shutoff
Water heaters are equipped with safety shutoff mechanisms and sensors that detect and prevent gas flow as needed. In some cases, problems with the gas valve or related parts may trigger a shutoff for unsafe conditions, such as excessive gas pressure. Sometimes, the sensors are faulty and unnecessarily trigger shutoffs.
Gas line problems
Various problems with the gas line may prevent the valve from operating properly. For example, gas line clogs lead to pressure issues that affect gas supply to the burner. Deterioration, faulty connections, or other problems may cause leaks in the gas line or valve and lead to hazardous conditions.
In other cases, gas line problems are related to supply problems rather than mechanical concerns. Separate from the appliance’s gas valve, your home should also have a main gas valve. Gas flow from this valve may be limited if it’s accidentally shut off or your utility provider has disconnected the gas supply.
Recognizing the Signs of a Failing Gas Valve
By knowing the signs of a faulty gas valve, you can take action to prevent further damage or escalating problems that lead to costly repairs or hazardous conditions.
Common signs of a failing gas valve include:
- Inconsistent water temperature
- Abnormal sounds
- Heat limiter trips
- Discolored or non-functioning pilot light
- Gas odor
- Visible corrosion or other damage
Gas Valve Repair vs. Replacement
If the gas valve fails, fixing the water heater usually involves replacing the valve altogether. In circumstances where other components cause the gas valve to function improperly but haven’t damaged it, it makes more sense to repair or replace those parts. These fixes may include:
- Pilot light replacement
- Igniter repair
- Thermostat repair or replacement
- Sensor replacement
- Gas line repair
DIY vs. Professional Repair
While some homeowners may feel comfortable applying their handyperson skills to basic water heater fixes, gas valve concerns require extra caution and expertise. Resolving gas valve problems may involve in-depth and complex troubleshooting for accurate diagnosis, repair, or replacement.
By accurately identifying the underlying cause and long-term solution, a technician minimizes the risk of recurring problems and safety concerns. As such, hiring a certified technician ensures the safe handling of gas systems and prevents DIY errors that may worsen the problem.
Call Jay’s for Water Heater Assistance
Don’t leave water heater gas valve problems unaddressed — whether your water heater is making strange noises or showing other signs, restore hot water to your pipes and safe operation of your water heater with assistance from the expert team at Jay’s Heating, Air, and Plumbing. Take advantage of emergency repair services, flexible financing, and other benefits when you schedule a service — contact us or book online today.
Frequently Asked Questions
How can I prevent gas valve failures in my water heater?
Regular maintenance is the best proactive approach for preventing gas valve failures.
Is a gas valve failure a serious problem? Can it be dangerous?
Gas valve failure can pose significant risks, such as gas leaks or fire hazards. Promptly contact a professional for assistance if you suspect a gas valve failure.
What are some DIY troubleshooting steps I can take to identify the issue?
Some gas control valve troubleshooting steps may help identify or rule out simple fixes, such as gas line shutoff. Check your home’s gas supply to ensure it wasn’t mistakenly turned off. If it’s on, contact your utility provider — they may have temporarily disconnected the main gas supply.
You can also test the pilot light by pressing the ignition and seeing if it lights properly and stays on. If the pilot light remains out or doesn’t stay lit, check for proper thermocouple installation — it should be tightly screwed in and with the probe tip in the pilot flame. repair, our technicians will recommend the most minimally invasive option available. We offer various sewer pipe repair options, including cured-in-place, pull-in-place, slip lining, pipe bursting, and pipe lining repair. Contact us to learn more about your repair options and schedule a service today.