Meet The Team

Time for Roll Call!

Home » About » Meet The Team
A man in a branded work shirt standing in front of a company logo for the "meet the team" section.

Jamie Vaughan

Owner

  • 17 years banking experience
  • 20 years inventory management experience
  • 2 years project management experience
A woman standing in front of a 'Jay's Heating Air Plumbing' sign, ready to meet the team.

Becky Timmons

Office Manager

  • 30+ years accounting experience
  • 17+ years construction accounting experience
  • 4+ years office management experience
A man in a branded uniform standing in front of a company logo for Jay's Heating Air Plumbing, ready to meet the team.

Steve Cater

Service Manager

  • Universal EPA Certification
  • HVAC VA Master Tradesman License
  • CTE Classroom Instructor License
  • OSHA Trainer Certification
  • Universal CFC Certification
  • 25+ years HVACR experience
Employee in company uniform standing in front of the jays air conditioning & plumbing logo for the "Meet The Team" section.

Danny Mendoza

Install Manager

  • EPA Clean Air Section 608 Certification
  • 10+ years customer service
  • 7+ years HVAC experience

A woman standing in front of a Jay's Heating Air Plumbing "Meet the Team" sign.

Haley Hobbs

Accounting Assistant

  • 10+ years administrative experience
  • 10+ years customer service experience
  • Microsoft Office proficiency
Professional woman standing in front of a company logo for Jay's Heating, Air, & Plumbing, ready to meet the team.

Frankie Warden

HR Admin

  • 20+ years office management experience
  • 20+ years customer service experience
  • Microsoft Office proficiency
Woman smiling in front of a business logo for "Jay's Heating Air Plumbing" as part of the "meet the team" section.

Maddison Atkins

Marketing Associate

  • 5+ Years of marketing experience
  • Experience in event planning & photography
A woman standing in front of a jay's heating, air & plumbing "meet the team" logo.

Kara Hines

Install Coordinator

  • 10+ years customer service experience
  • 5+ years reception experience
  • Microsoft Office proficiency
A smiling woman in business casual attire stands proudly in front of a "Jay's Heating Air Plumbing" sign, ready for a team introduction.

Shelly Gywn

Sales Lead Coordinator

  • 13+ years of customer service experience

Stephanie Angle

Call Center Supervisor

  • AAS Information Technology
  • 30+ years of Customer Service Experience including 3 years as call center trainer & QAPF
  • 3+ years as Best Start Program Leader
  • 2+ years remote desktop install/troubleshooting
  • 3+ years as virtual facilitator/producer
  • 1 year as billing/retention agent
  • 2+ years inside sales representative & 1+ years office assistant

A woman standing in front of a logo for "jay's heating air plumbing" at the "meet the team" event.

Whitney Chrismon

Dispatcher/Customer Service Representative

  • Microsoft Office Specialist
  • Currently majoring in
  • Business Administration
    10+ years customer service experience
A woman stands in front of a Jay's Air Plumbing logo, smiling for the camera, ready to meet the team.

Angel HIcks

Customer Service Representative

  • Currently majoring in
  • Accounting and Business
  • 7+ years customers service experience
  • Microsoft Office proficiency

A man in a multicolored service uniform with the logo "Jay's Heating Air Plumbing" standing in front of a circular team logo backdrop.

Jackson Vaughan

Home Solutions Advisor

  • Universal CFC Certification
  • 3+ years customer service experience
  • 4th generation HVAC worker

Man in colorful uniform with company logo smiling at the camera for the "Meet the Team" section.

Stephen Whittington

Home Solutions Advisor

  • 4+ years warehouse management experience
  • 4+ years customer service experience
  • 2+ years construction experience
Man in a branded work uniform standing in front of a company logo for the "meet the team" event.

Josh Baughman

Home Solutions Advisor

  • 7+ years customer service experience
  • 3+ years call center representative experience
  • 2+ years team lead experience
A person wearing a vibrant uniform with a logo, presumably representing a plumbing or HVAC service company, featured in the "Meet the Team" section.

Chris Hadley

Plumber

  • 24+ years experience in plumbing
  • Degree in Plumbing
  • A2L training

Man in a colorful uniform with the logo of Jay's Heating, Air & Plumbing, part of our team.

Adam McGinnis

Plumber

  • 5+ years of plumbing experience
  • A2L training

A person in a colorful uniform with a company logo smiling in front of a promotional backdrop during the "meet the team" event.

Austin Harris

Field Supervisor

  • Universal EPA Certification
  • 8+ years customer service experience
  • 3+ years construction experience
Meet the Team: A man in a multicolored uniform standing in front of a company logo for Jay's Heating, Air & Plumbing.

Caleb Hall

Lead Installer

  • EPA Certification
  • 15+ years HVAC experience
A man in a colorful uniform with a logo stating "jay's heating air plumbing" stands in front of a team logo backdrop.

Josh Taylor

Lead Installer

  • Universal EPA Certification
  • 10+ years HVAC experience 
  • Comes from a family of HVAC mechanics 
A bearded man in a colorful uniform with the logo of Jay's Air Conditioning & Plumbing, standing in front of a company sign, ready for the "meet the team" introduction on our "About

Matthew Panuccio

Lead Installer

  • Universal EPA Certification
  • Microsoft Office Certification
  • 6+ years HVAC experience
A man wearing a branded 'jay's' work uniform with a logo of a blue jay, standing in front of a "meet the team" promotional backdrop.

Carl Johnson

Installer

  • Universal EPA Certification
  • 2+ years HVAC installation experience
  • 12+ years customer service experience

A man wearing glasses and a colorful branded work shirt with a plumbing company logo stands before a "Meet The Team" promotional background.

Jake Burcham

Installer

  • Associate’s Degree in Applied Science
  • 2+ years construction experience
  • 1 year customer service experience
A team member in a multicolored uniform with the logo of Jay's Heating, Air & Plumbing in front of a "Meet the Team" promotional banner.

Jesus Luna

Installer

  • 9+ years customer service experience
  • 4+ years in the Infantry Division of the United States Marine Corps
A man in a branded uniform with the logo "jay's" for a heating, air, and plumbing service is part of our esteemed team.

Juan Castillo

Installer

  • 3+ years of customer service experience

Meet the Team: A smiling person in a multi-colored uniform with a company logo in the background.

Ceth Crousel

Service Technician

  • EPA Clean Air Section 608 Certification
  • In the National Guard
  • 2 years field experience
  • A2L training
Man in a colorful uniform with the company logo posing for a Meet the Team photo.

Jared Atkins

Service Technician

  • EPA Clean Air Section 608 Certification
  • 8+ years HVAC experience
  • Mitsubishi & Trane Certifications
  • A2L training
A young man in a colorful jersey stands in front of a Jay's Heating, Air & Plumbing logo, ready for the "Meet the Team" event.

Maddox Bowman

Service Technician

  • Universal EPA Certification
  • 2+ years customer service experience 
  • Rank of Lieutenant Colonel in JROTC
  • Eagle Scout 
  • A2L training
A team member in a company uniform with the Jay's Heating, Air Plumbing logo in the background.

Noah Hutchens

Service Technician

  • Universal EPA Certification
  • HVAC Associate Degree
  • Universal CFC Certification
  • 5+ years customer service experience
  • Mitsubishi & Trane Certifications
  • A2L training

Man in a uniform with a plumbing company logo standing against a "meet the team" backdrop.

James Harrison

Purchasing Manager

  • IT Certification
  • 5+ years customer service experience
  • 3+ years warehouse experience
Meet the team: A man in a colorful branded work uniform with a Jay's Heating, Air & Plumbing logo, smiling against a white background.

Javier Moreno

Warehouse Lead

  • 17 years banking experience
  • 20 years inventory management experience
  • 2 years project management experience

Man in a branded work uniform standing in front of a company logo, ready to meet the team.

Brian Jones

Ductwork Design Fabricator

  • Duke Energy Duct Design Certification
  • Nate Certification – specialty in air distribution
  • RSES Certification
  • Universal CFC Certification
  • 30+ years heating & air conditioning experience
Woman in white shirt with company logo standing in front of a "meet the team" signage background.

Summer Bobbitt

Warehouse Associate

  • Forklift certified
  • 7 years customer service experience
  • 10 years warehouse experience
A man in a colorful uniform with the logo "jay's air plumbing" standing in front of a team logo backdrop.

Andy Flippin

Warehouse Associate

  • 48+ years customer service experience
  • 45+ years truck driving experience
  • 5+ years management experience

Buy FiltersBuy
Filters