We have more than 1,000 certified 5-star reviews on Facebook and Google—10 times more than any other home services company in Mount Airy, NC. Now that’s something to squawk about.
My service tech, Danny, sowed up on time and ready to work. Another great representative from Jay’s. Danny walked me through everything he was going to do and made sure we didn’t have any questions. He was efficient and polite as he performed the job. At completion he walked us through everything he had done and made sure we were satisfied with his performance. He cleaned up any evidence of his work and reminded us if we had any issues with the install, they were only a phone call away.In summation, every person I’ve dealt with at Jays has been great. This is a company that can be trusted to do a quality job. Every employee I’ve dealt with deserves 6 stars rating on a scale of 5 being perfect.
Kim Hinshaw
20:54 17 Jan 23
100% recommend!!! Our system went out in the middle of the coldest time possible! They came out to see what was going on that same day! Had another technician (Steven is amazing!) Come out to help us the next day. He spent time going over everything and helped us to set up everything to get new units and all new duct work. Everyone that we have talked to has been extremely professional, kind, understanding, and quick to help! Will never use any other company!!UPDATE: just had system put in...house is already warmer! The team that cam out was amazing!!!
Kim Hinshaw
20:01 09 Jan 23
100% recommend!!! Our system went out in the middle of the coldest time possible! They came out to see what was going on that same day! Had another technician (Steven is amazing!) Come out to help us the next day. He spent time going over everything and helped us to set up everything to get new units and all new duct work. Everyone that we have talked to has been extremely professional, kind, understanding, and quick to help! Will never use any other company!!
Leah Jessup
23:57 05 Jan 23
Noah was professional each time he visited my house. He is knowledgeable but not over confident. We had multiple issues with our unit and he was thorough and explained everything to me!Mo Risheq was also very helpful and professional on the financial aspect of the repairs. He worked with me with financing and was able to come up with an affordable payment plan that worked for me!
Lissa Alexander
22:57 17 Nov 22
These guys were great! The entire team was respectful and thorough. When our heat went out faster than we anticipated, there was no hesitation to move our install up. They even came and delivered space heaters so we would stay warm while we waited. To the entire team, thank you so much!!!!
Jessica Hood
14:32 17 Oct 22
We had Jay's install a new HVAC system in the house we built earlier this year. Our system is really modern and high tech. We have been very happy with the equipment and staff. Danny has been out here several times to check on things. He's been great and very knowledgeable! So has the rest of the staff. They're very responsive. I definitely recommend Jay's HVAC!
Douglas Burns
00:43 22 Sep 22
My service tech, Danny, sowed up on time and ready to work. Another great representative from Jay’s. Danny walked me through everything he was going to do and made sure we didn’t have any questions. He was efficient and polite as he performed the job. At completion he walked us through everything he had done and made sure we were satisfied with his performance. He cleaned up any evidence of his work and reminded us if we had any issues with the install, they were only a phone call away.In summation, every person I’ve dealt with at Jays has been great. This is a company that can be trusted to do a quality job. Every employee I’ve dealt with deserves 6 stars rating on a scale of 5 being perfect.
Marshall Smith
17:57 13 May 22
Noah came out today for our annual system maintenance and was very helpful in explaining everything he was checking. He provided great photos of the filter system and assisted me in ordering replacements. As with every other J’s HVAC technician we have met with in the past, Noah went above and beyond to make sure everything with our maintenance was top notch. Professionalism ⭐️⭐️⭐️⭐️⭐️ Response time ⭐️⭐️⭐️⭐️ Knowledgeable ⭐️⭐️⭐️⭐️⭐️ Courteous ⭐️⭐️⭐️⭐️⭐️ Thanks, Noah! And Thanks to J’s HVAC Unlimited, Quality, Value, Service ⭐️⭐️⭐️⭐️
Holly Hodges
00:28 26 Apr 22
I’m extremely impressed with Taylor, our HVAC technician. He is knowledgeable, professional, and polite. He honestly went over all of our repair options for our system. I trust his expertise and feel we will not get just a bandaid solution. Taylor is a great role model for young men in the HVAC industry. We now have an informed decision to make thanks to Taylor.
Susan Hernandez
17:20 28 Dec 21
Very nice and professional group of people!Lots of options were given to work with me on a new system. They also listened to/followed through with any concerns we had along the way. Definitely recommend :)
Marlene Smith
16:46 30 Oct 21
We are so pleased with the exceptional service we were give during the initial meeting, estimate, and installation of our new HVAC system. This company has one of the very best customer service relationships with their customers that we have ever experienced. Every person we spoke with made certain we were fully taken care of by the end of the conversation. Our installation crew was top notch and left our basement looking way better than when they walked into it. We are so grateful that an internet search led us to the great people/services of J’s HVAC Unlimited.
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