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Heating and Air in Pinnacle, NC

When you are looking for help with heating and air in Pinnacle, NC, speak to the team here at Jay's Heating, Air & Plumbing. Whether you are looking for help with repairs, maintenance or installation, you’ll always get great service when you come to us. There are many reasons why you might need an HVAC company, and most of these reasons will usually require fast response times. From a leaking AC system to a furnace that won’t fire up, we offer dependable service when you need it the most. You don’t have to let your comfort levels drop, not when you have a team like ours by your side. Call us today to arrange an appointment.

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We Aim to Please

And We Deliver … Time & Time Again!

Sean and Con,they were outstanding. Best service ever. Very informative,great attitude, wonderful personality.Also received wonderful and courteous information with Stephanie Rose. Very sweet ,and patient.Jays got to me very quickly. In a 911 situation. I will be spreading the word to friends and my neighbors about the great service I received.Thank you guys so much. God Bless and Happy Holidays to you and your entire staff.Danai HarrisLexington NC

Danai Harris

19:48 25 Nov 24

I was reluctant to call Jay’s at first because of where they were located. My dad’s furnace had gone out the night before. It was Friday morning and I was trying to find someone that would/could come out that same day to fix it, so that my dad didn’t have to go the weekend without heat. He is elderly and has Alzheimer’s and I knew he would forget and wouldn’t understand why his heat wasn’t working. I figured that a company closer to where my dad lives, would be the best option. I called at least 10 other places and the soonest anyone could come out was the following week. I finally called Jay’s. They originally told me that they couldn’t come out until the following week, but within 5 minutes, someone called me back and said they could send someone later in the day or evening. I told them it didn’t matter how late it was. They kept in touch with me throughout the day, via text, to let me know the status of their arrival. Right as they were leaving their last stop to head to my dad’s house, they called to let me know they were on their way. They got to my dad’s house before I did but he had already let them in and they had already gotten started. The technician’s name was Noah and he had another gentleman with him as well. I absolutely can not say enough good things about these two. They were both so friendly and knowledgeable. It was Friday night (they didn’t get done until about 7:00), I’m sure they were hungry and I’m sure they wanted to get home. Instead, they worked late to get my dad’s furnace fixed and made sure the house was warming up before they left. But the best thing I can say about these two is that they were unbelievably patient with my dad. He no longer has any short term memory so he asked them a thousand times what they were doing and what was wrong with his furnace. They never got frustrated or irritated. They just kept answering the same questions for him over and over. I will be using Jay’s for my dad’s heat pump and gas furnace maintenance and repairs, from now on.

Carissa J

05:13 23 Nov 24

Jackson Vaughan is a joy! He kept in touch with us prior to his arrival. The company had sent a message with a link to be able to track his progress as he was on the way.I found him to be pleasant, prompt, professional and thorough with a friendly personality!Jackson asked questions to help his understanding of our air conditioning system. He was a very professional and friendly person.

Liesa Hawks

16:06 19 Nov 24

The best honest sales rep you can have. Both Noah and Adam are excellent technicians and qualified to diagnose and repair anything. They Both receive a 5 rating from me. Sean did a great job and deserves a 5. You just need to send a copy of the quote to replace the customer provided propane Hot water on demand system to the insurance company to Felicia the insurance Adjuster.

John

00:23 11 Nov 24

We had a major issue with the air conditioner in our rental while we were spending the week. A quick phone call got us on the list for first available service call. Great notifications on progress and 30 minutes heads up before they arrived. Noah and Xavier were friendly, polite and professional. Very knowledgeable. They documented and then thoroughly explained what they found and what our options were. When they left, everything was cleaned up and back in place. Would recommend!!! Thanks guys 🙂

Karen Bensink

21:42 06 Nov 24

Sean and his partner did a great job installing our new waterheater. They were very informative and transparent with us. They both were polite, hardworking, and creative with any snags throughout the entire process. We now have years added back to our house thanks to Sean and Jay's Plumbing.

Alysssa Jarman

17:14 01 Nov 24

I recently requested an estimate from Jay's and they responded quickly and were at my home in less than a week. Jackson Vaughn visited my home to perform an analysis of our home and HVAC system and provided estimates for three options for my home. Jackson was very courteous and professional and did a wonderful job ensuring I understood the options he presented. Additionally, he provided detailed information about the company, services, as well as the quality of their services, guarantees, and warranties. The whole team was very responsive and worked diligently in the estimate process to ensure I was satisfied with the service provided.

Clif Lane

22:48 31 Oct 24

I had Jackson come out and help me find a new HVAC system. He was the most friendly Sales associate I've ever encountered. He was quick, thorough and efficient. It felt like I was speaking with a friend. This company offers the most valuable warranty's and I can tell they do great work!

Joseph F

17:46 18 Oct 24

He was very informative and friendly. I really felt like he was interested in our needs and desires. He seem educated in his field. This made me confident I was receiving the best service possible. Thank you so much Jackson!!!

Brian Dewrell

21:00 15 Oct 24

Adam was great! He came back 3 times to get us all back up and running. He was very professional yet personable. We feel very lucky to have had his services and so quickly after the devastation of Helene. His household didn't even have their power back yet, but he was out here making sure we got our water back. I would highly recommend him for your plumbing needs.

Amy Sinnett

14:56 03 Oct 24

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Heating and Air in Pinnacle, NC

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