What You Should Know
- Jay’s provides professional heat pump repair services across Mt. Airy and surrounding areas.
- When you call for repair, we’ll inspect your system, determine the underlying issue, and provide an up-front quote for your services.
- We repair all makes and models of heat pump systems, commonly fixing issues like limited heating or cooling, strange noises, and freezing coils.

Local Experts for Heat Pump Repair in Mt. Airy
Whether you’re spending a hot summer day exploring Pilot Mountain State Park or coming home from a snowy shopping trip at the local boutiques, you count on your heat pump to keep your Mt. Airy home at a comfortable temperature for your return. When you arrive home to find it’s not working properly, our experts are ready to respond.
If you’re hearing strange noises coming from your unit, notice ice forming on the coils, or can’t get it to turn on at all, our heat pump specialists quickly diagnose the problem and provide lasting solutions to get your heating and cooling back on track. Learn more about our heat pump repair services in Mt. Airy and discover how we keep your home at the perfect temperature year-round.
Common Heat Pump Problems We Fix
At Jay’s, we have the tools and expertise to repair all types of heat pump problems, no matter the make or model of your system. From minor thermostat malfunctions to major component failure, we handle jobs of all sizes to keep your system running at its best.
Inadequate heating or cooling
If your heat pump can’t seem to keep up with your heating and cooling needs, don’t hesitate to contact our team. We’ll inspect your heat pump for problems that could be preventing it from functioning correctly and quickly repair it to restore reliable comfort.
Strange noises or odors
If your heat pump is making strange noises or producing unpleasant smells, it’s often a sign of underlying issues like electrical malfunctions, broken parts, or a lack of maintenance. Our team quickly uncovers the underlying cause to restore your system and keep your home quiet, comfortable, and odor-free.
Frozen or leaking heat pump
Pooling water or ice buildup on your heat pump is a clear sign of blocked drainage, low refrigerant, or frozen coils. Our technicians act fast to repair leaks, restore refrigerant levels, and keep your household safe.
Benefits of Professional Heat Pump Repair
When something goes wrong with your heat pump, it can be tempting to try to fix it yourself to save money. But DIY repairs often leave homeowners with worsening issues, safety risks, and even more costly problems down the road.
Hiring our skilled HVAC technicians ensures your heat pump problems are accurately diagnosed and repaired for long-term reliability. Opting for professional repair helps prevent further damage, extends the lifespan of your system, and restores heating and cooling fast. With hundreds of five-star reviews, NATE-certified technicians, and in-depth local expertise, you can trust that we’ll get the job done right.
Our Heat Pump Repair Process
Our heat pump specialists follow a streamlined repair process to identify problems, diagnose the root cause, and provide lasting solutions. Take a look at our repair process below to learn how we quickly restore your heat pump and help you make informed decisions for your home.
Thorough diagnostic inspection
We begin all heat pump repairs with a comprehensive system assessment. Using specialized diagnostic tools, we’ll thoroughly inspect your heat pump to pinpoint the cause of the issue and determine the most effective solution.
Honest, upfront estimates
Once we uncover the cause behind your heat pump issues, we’ll provide a clear quote outlining the recommended repairs. We’ll walk you through all the charges, so you know exactly what you’re paying before any work begins.
Professional repairs and testing
With your go-ahead, we’ll start repairing your heat pump to restore function and get your home back to a comfortable temperature. Once the repairs are complete, we’ll test your system to make sure everything works correctly and answer any final questions.
Emergency Heat Pump Repair Services in Mt. Airy
When your heat pump breaks down on a snowy winter night or scorching summer day, you don’t have time to wait days for service. At Jay’s, we’re always on-call and ready to help with emergency heat pump services in Mt. Airy.
Whether it’s early Saturday morning, a holiday weekend, or the middle of the night, you can count on our HVAC experts to be there when you need them most. We’ll quickly respond to your call, arrive for same-day heat pump service, and perform the necessary repairs to keep your family safe and comfortable.
Schedule Your Heat Pump Repair in Mt. Airy Today
Don’t let a failing heat pump put your home comfort on hold. Contact our team today to schedule fast, reliable repairs that keep your home at the right temperature, no matter the season.
Fast, local service when you need it most
Our heat pump technicians are available around the clock to respond to heat pump issues across Mt. Airy and surrounding areas. Whether you’re dealing with a quick fix or an emergency malfunction, we’ll be there fast to keep your home safe and comfortable.
Get a repair estimate
We provide honest, upfront pricing for all our heat pump services so you can make informed decisions for your North Carolina home. Call us today to discuss your options and receive a clear estimate for your repair services. We also offer flexible financing plans and exclusive promotions that help you save on heat pump services.
Areas We Serve in and Around Mt. Airy, NC
We proudly offer heat pump services for homes and businesses in the following areas:
- Mt. Airy, NC – 27030
- Dobson, NC – 27017
- Pilot Mountain, NC – 27041
- Elkin, NC – 28621
- Cana, VA – 24317
Frequently Asked Questions
How long should a heat pump last before needing repairs?
Most heat pumps last 10 to 15 years before they’re due for replacement, but may require repairs throughout their lifespan. Scheduling routine heat pump maintenance helps keep your system running smoothly and minimizes the chance of repairs or malfunctions.
What should I do if my heat pump is blowing cold air in heat mode?
If your heat pump is blowing cold air, even though it’s set to heat mode, contact our team for repair. We’ll assess your system for problems like low refrigerant, broken components, or thermostat malfunctions that could be causing the issue, and quickly repair them to restore warmth.
Can I run my heat pump if it’s not working correctly?
If your heat pump isn’t working correctly, it’s best to turn off the system and wait for our arrival. Continuing to use your unit can cause the issue to worsen and further damage surrounding components.
Why does my heat pump run constantly?
Dirty air filters, blocked airflow, low refrigerant, and malfunctioning thermostats can cause your heat pump to run continuously. If your heat pump isn’t cycling properly, contact our team for inspection and repair.
Is it worth repairing an old heat pump, or should I replace it?
If your unit is nearing the end of its lifespan, installing a new heat pump is often a more cost-effective solution than repair. Upgrading to a new, high-efficiency heat pump helps reduce the risk of recurring issues, improves energy efficiency, and provides more reliable home comfort.