Since 2005, Jay’s has been providing residential and commercial plumbing installation and repair services with a commitment to quality and customer satisfaction. We’re available 24/7 to respond to emergencies. If you suspect you have a leak, we use the most precise equipment to find and fix it. From drain cleaning to water heater, pipe, toilet, and fixture repair, we offer a full range of plumbing services, so you always have a reputable and experienced contractor to call.
Emergency Plumbing Services
We are the #1 plumber to call in emergencies for:
- Quick Response Times: When we get an urgent call, we immediately dispatch a crew that arrives in a truck stocked with the tools, parts, and equipment to resolve the issue.
- 24/7 Availability: A clogged drain, burst pipe, broken toilet, or failed water heater can happen day or night. We’re here for all your emergency plumbing needs.
- Prompt Fixes to Any Problem: We can quickly clear a clogged drain, stop a backup, fix a running toilet, replace a burst pipe, and address the cause of low water pressure, a foul odor, or strange noises from pipes.
Plumbing Inspection
A thorough inspection can prevent a small leak or worn fixture from turning into a plumbing emergency. At Jay’s, we perform comprehensive plumbing inspections for homes and businesses across Mount Airy. Our licensed plumbers check visible piping, water pressure, shut-off valves, and fixtures to identify early signs of wear, corrosion, or failure.
We use advanced tools, such as thermal imaging and pressure gauges, to accurately detect issues. Whether you’re buying a home or planning a renovation, a professional inspection provides important information about the condition of your plumbing system.
Leak Detection and Repair
You may not see a water leak, but should suspect one if you notice:
- Stained walls and ceilings
- Musty or moldy odors
- Running water sounds
- Higher water bills
- Unusual changes in meter readings
Without a quick solution, a water leak can do a lot of damage quickly. It can affect drywall and flooring materials, electrical wiring, and building frames.
Fortunately, Jay’s uses advanced tools to locate leaks and fix them on the spot. Aside from visual techniques, we employ infrared technology, electronic leak detection, and pressure testing to determine the precise location of the damage. These methods minimize the amount of demolition and effort required to fix the problem.
Drain Cleaning and Unclogging
Drain cleaning is an effective means of preventative plumbing maintenance. We use the latest techniques to unclog drains and start with a video camera inspection; a direct look at the issue lets us quickly and accurately diagnose it and determine the best solution to get the water flowing again. We use snakes, augers, and other tools to physically remove clogs, while hydrojetting delivers pressurized water into the system to break up and flush away clogs for good.
Keep an eye on issues that can indicate your drain or sewer line may need to be cleaned, such as:
- Slow drainage
- Foul odors
- Water backups
- Reduced water pressure
- Gurgling noises
As for prevention, we recommend being careful about what you flush. Paper towels, personal hygiene products, hair, baby wipes, diapers, and fibrous vegetables should be thrown in the trash, as they can easily plug up drains and cause stubborn blockages.
Sewer
We offer expert sewer services in Mount Airy, including repairs, replacements, and preventative inspections. Our licensed plumbers use specialized sewer cameras and other advanced tools to pinpoint the problem without digging up your yard, allowing us to precisely diagnose issues like tree root intrusion and collapsed pipes.
Our emergency drain repairs address backups, unpleasant odors, slow drains, and other urgent concerns, while our trenchless sewer line repairs deliver long-lasting solutions with minimal disruption.
Water Heater Repair and Installation
Our technicians are trained in all types of water heater repair. We fix heating elements, tighten loose connections, and replace faulty pressure relief valves. Call our plumbing services professionals if you:
- Have a lack of or no hot water
- Hear popping or rumbling sounds from the unit
- See a leak from the tank
- Notice signs of water damage
Water heater installation and replacement involves finding the right make and model. We also consider the needs of your family and your budget. Throughout the life of the system, our plumbers provide water heater maintenance that includes inspecting the unit and flushing sediment from the tank.
Pipe Repair and Replacement
A worn or broken pipe section can be repaired with non-invasive techniques. But when a major pipe replacement is required, we carefully plan the process so there’s minimal disruption. A small pipe issue can quickly become a plumbing emergency, such as a burst pipe that unleashes gallons and gallons of water in no time.
We work with steel, copper, plastic, PVC, and other pipes. Any pipe issue must be dealt with promptly, so call about these signs of a burst or leaking pipe:
- Water pooling in your home
- Unexplained increase in water flow
- A sudden loss of water pressure
- Water damage or mold growth
- Rusty, discolored, or smelly water
- A drop in water temperature or lack of hot water
Toilet and Fixture Repair
You use your toilet several times a day, but it’s easy to forget about, especially if it flushes every time. But if it stops working properly, you’ll certainly take notice. Jay’s specializes in toilet and fixture repair and replacement. Our plumbers can quickly assess the problem and determine the best long-term solution if the unit:
- Leaks
- Overflows
- Backs up
- Runs constantly
- Flushes slowly
- Stops filling
- Clogs often
- Is loose
Water Filter System
Installing a whole-home water filter system gives your family cleaner and fresher-tasting water. Jay’s offers water filtration system installation to remove sediment, chlorine, and other contaminants that affect your home’s water quality. These systems are especially beneficial for households dealing with cloudy or discolored water.
We’ll help you choose the right filtration system based on the specific water concerns in your area. Our plumbers can assess your current plumbing setup, install the ideal filtration system, and provide ongoing maintenance to keep your water clean.
Water Purification
While water filters can trap sediment and improve taste, purifiers go a step further by actively removing or neutralizing harmful contaminants like bacteria, viruses, heavy metals, and chemical byproducts. If your water supply has strange odors, metallic tastes, or you’ve had previous contamination issues, installing a purification system can improve water quality for drinking, cooking, bathing, and cleaning.
Our team assesses your home’s water quality and recommends a personalized purification system. Whether you’re concerned about microorganisms, pesticides, chlorine, or hard-to-remove dissolved solids, we offer proven systems that target those issues directly, not just cover them up.
We install, maintain, and service these water purification systems:
- Reverse osmosis
- Ultraviolet (UV) purification
- Distillation
Water Ionizer
A water ionizer adjusts the pH of your water, making it more alkaline and improving taste and usability. Some homeowners choose ionized water for cooking, drinking, and compatibility with health-focused lifestyles.
The Jay’s team helps you compare models and select the right system for your needs. We consider your water supply, space requirements, and usage habits to recommend a model that balances performance and budget.
Water Softener
Hard water leaves behind mineral deposits that damage pipes, clog fixtures, stain laundry, and reduce the lifespan of your water heater and other appliances. If you’ve noticed spots on dishes, scale buildup on faucets, or soap that doesn’t lather well, your home may benefit from a water softener. With Jay’s water softener installations, you can enjoy balanced water that’s easier on your plumbing, more effective for cleaning, and better for your skin and hair.
Garbage Disposal
A garbage disposal installation from Jay’s makes kitchen cleanup faster and more efficient by breaking down food scraps before they enter your drains. However, when these units jam, clog, or leak, they can cause unpleasant odors and slow drainage.
Whether you’re upgrading an older model or dealing with a disposal that no longer works reliably, Jay’s provides installation, repair, and maintenance services to help your kitchen run smoothly. Our plumbers help you choose a unit that fits your sink, usage habits, and household size. We can also assist if your current unit makes strange noises or doesn’t work as it should.
Toilets
Whether your toilet isn’t flushing properly, leaks from the base, or shows signs of age, our licensed plumbers will find the cause and deliver lasting solutions. We replace outdated, worn-out, or inefficient toilets with new models that meet today’s water-saving standards, with features such as dual-flush controls, touchless activation, or built-in bidets.
Common toilet problems we resolve include:
- Clogs that won’t clear with a plunger.
- Leaks at the base, tank, or water supply line.
- Constant running or incomplete flushing.
- Loose handles or worn internal components.
- Outdated models that use too much water.
- Cracks in the tank or bowl.
Sink and Faucet Repair
When leaks, clogs, or other concerns disrupt the normal function of your sinks and faucets, Jay’s can help. Our plumbing team provides swift repairs for dripping faucets, poor water flow, loose parts, and more. We diagnose the problem, recommend the most effective solution, and complete the work with care and efficiency to minimize disruption.
If repairs aren’t practical or if you’re ready to upgrade, we offer modern replacements with water-saving features and updated designs that improve both form and function.
Commercial Plumbing Services
Jay’s provides plumbing installation, repair, and maintenance in retail outlets, restaurants, schools, hospitals, warehouses, and other commercial establishments. The plumbing requirements here differ from those of residential properties. Our team can provide drain cleaning maintenance and quickly address issues that would otherwise risk being unable to serve customers and those who depend on your business every day.
Service Areas
We are proud to serve Mount Airy and surrounding communities. We’re here to help whether you need a plumber in:
- Ararat
- Boonville
- Christiansburg
- Danbury
- Elkin
- High Point
- Kernersville
- Laurel Fork
- Lewisville
- Pilot Mountain
- Thurmond
- Westfield
- White Plains
- Woodlawn
Why Choose Jay’s Heating, Air & Plumbing
Our credibility is based on our history of solving customers’ plumbing problems and being prompt, effective, and trustworthy. Our plumbers are experienced and fully certified to provide any type of plumbing installation or repair. Available 24/7 for emergencies, they can address a leak, drain clog, or an issue with a toilet, water heater, or other water-using appliance or fixture. In addition, we install and service water filtration, purification, and softening equipment.
Schedule Your Plumbing Appointment Today
To request residential or commercial plumbing services in and around Mount Airy, NC, schedule a visit online or call (336) 396-5693 today!
Frequently Asked Questions
How often should I schedule a professional plumbing inspection?
Annual plumbing inspections catch leaks, wear, and other issues early. Regular inspections can prevent emergency repairs, reduce water waste, and extend the lifespan of your plumbing system and fixtures.
What should I do if my water bill suddenly increases?
A spike in your water bill often signals a hidden leak. Check your main water meter, and inspect your home for dripping faucets, running toilets, or signs of water damage under sinks and around appliances. Contact a plumber for specialized leak detection and repair services.
Are chemical drain cleaners safe to use?
Chemical drain cleaners may temporarily clear minor clogs, but they have corrosive qualities that damage pipes, especially in old or brittle plumbing. They also don’t address sludge buildup, tree root intrusion, mineral buildup, or other problems that can cause slow drains or backups. Hydro jetting and augering are more reliable than household drain cleaners.
How long does a typical water heater last?
Depending on maintenance and usage, tank water heaters last eight to 12 years, and tankless units last 15 to 20 years. Signs of aging include rusty water, strange noises, leaks around the base, and inconsistent hot water.
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